Showing posts with label Contacts. Show all posts
Showing posts with label Contacts. Show all posts

Saturday, September 9, 2017

What is Sales Cloud in SalesForce?

Sales Cloud helps you to build a strong relationship with customers and gain better visibility into sales and close more deals whether you are in the office or road.

Objects available in sales cloud:-

   * Campaigns

   * Leads

   * Contacts

   * Accounts

   * Opportunities

   * Products
   
   * PriceBooks

   * Quotes

   * Activities

Campaigns:-

 A Campaign is said to be
 Any marketing project that should plan, Manage and track in SalesForce.

Leads:-

A Lead is any person, Organization or company that may be interested in our products. Sometimes leads are referred to as prospects  or suspects  

Contacts:-

Contacts are the people associated with our business accounts that should track in SalesForce.

Accounts:-

An account represents a company or department with in the company with which our organization is planning to do business in future.

Opportunities:-

An opportunity is any potential revenue generated event ("SalesDeal") that should track in SalesForce.

Products:-

Products can be either goods or services.

PriceBooks:-

Price books are used for selling products at different prices based on the agreement terms with a particular type of customer.

UnitPrice:-

It is a price fixed by the manufacturer for the product and which cannot be changed.

ListPrice:-

It is seller's price. The sellers may sell the product with different prices to their customers.

Quotes:-

Quotes show proposed prices for products and services from an opportunity.

Activities:-

    Activities can be:
    
    1.Events(Meetings, Seminars etc.,)

     2.Tasks(Status reports to report manager, Send Email to customer etc.,)